The Customer is a major helicopter manufacturing and support company.
MRO Tool Project
Project Objective:
The aim of the project is to design & harmonize customer services processes to be supported by the deployment of SAP for all customer support activities in France & Germany first and then to local Joint Ventures & subsidiaries.
MRO Project Geographical Scope:
The MRO project (Maintenance Repair and Overhaul) concerned 5 sites in total: 3 sites located in France, the 2 others in Germany.
Trough this project, our Customer could benefit from 2MoRO's advice in the following areas of expertise:
1. A/C Repair:
Design standard R/3 solution to follow up Level 1 Maintenance of A/C. Propose solution that can be used by the Customer as MRO Center or as Fleet Management. The proposed A/C Repair Solution covers the full layup process steps: Design, Industrial Quoting, Preparation, Airworthiness, MRO Execution, Flight Tests & A/C delivery.
2. Component Repair, Dynamic & Blades Repair:
Design and integrated R/3 standard & specific solution to support complex maintenance processes (Level 3 & 4). The solution has to cover: Technical Filtering, Workscope, Inspection, Configuration Control, TCI Management, Work Card generation, MRO Execution, NDT, Final Test and complex structure monitoring.
3. Logistic & WareHouse, Inter-Company:
Design in R/3 all support Modules to integrate MRO Solution onto the Customer's SAP Platform.
4. A/C Retrofit:
Integrate in MRO Solution, the production model of the Final Assembly Line of aircraft so as to cover major aircraft retrofit on highly damaged Helicopters.
5. Sales, Warranty, PBH:
Design all Services Sales processes taking into account the Customer's specifities for: building quotes, checking warranty request, invoicing on Powered By the Hour contract bases.
Project Status:
Solution is designed for all domains except Component Repair. Project is currently on hold for realization phase.
2MoRO’s Role:
2MoRO has delivered the following work-packages:
- Master Data for As Allowed Structures,
- SB,
- AD/CN,
- A/C Maintenance (full Domain),
- Component Repair (TCI Management and As Maintained Structures).
2MoRO Deliverables:
| Business Process File | Detailed Process Step | Functional Specification | Technical Specification | Customizing Notes | |
|---|---|---|---|---|---|
| A/C Maintenance | X | X | X | X | |
| Master Data | X | X | X | X | X |
| Component Repair | X | X | X |